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Privacy & Terms

Privacy Policy 

OUR COMMITMENT TO PRIVACY

At Diaper Drawer, we make all reasonable efforts to secure the privacy of your personal information, and strive to ensure that all customer communications are conducted in a positive, respectful and time-sensitive manner.

BACKGROUND

When you submit your email address to Diaper Drawer, we will use it to inform you of product, account, and shipment details, and may occasionally send you newsletters and promotional announcements. An unsubscribe link is included at the bottom of every email for quick and convenient removal from our list at any time.

USE OF INFORMATION

Your telephone number will only be used if there is an order-related issue; we will not phone you for marketing purposes.

VIEWING AND UPDATING YOUR INFORMATION

You can always access your account information, including shipping addresses and order history, by navigating to the My Account section of the site while logged in.

DISCLOSURE

We will not sell, rent or disclose your personally identifying information to third parties without your prior permission. We occasionally use other companies to perform services necessary to fulfill orders and operation (i.e. we provide postal addresses to UPS for delivery purposes). Diaper Drawer is not liable for any damages that may result from the misuse of your personal information by these companies.

SECURITY AND ACCESS

For transmitting your personal and billing information to us, we use a secure server (SSL) which encrypts all of your personal information.

CONCERNS ABOUT PRIVACY?

Please don’t hesitate to contact us at diaperdrawer@gmail.com

TERMS AND CONDITIONS

IT IS IMPORTANT THAT YOU READ ALL THE TERMS AND CONDITIONS CAREFULLY. 

By using this site (http://www.diaperdrawer.com; collectively, the "Site"), you accept these terms and conditions of use. If you do not agree to these terms and conditions of use, please do not use the Site. Diaper Drawer reserves the right, at its discretion, to change, modify, add or remove portions of these terms and conditions at any time. Please check these terms and conditions periodically for changes. Your continued use of the Site following the posting of changes to these terms and conditions will mean you accept those changes. 

USE OF CREDIT CARD

You must be at least 18 years of age or have parental permission to use the Diaper Drawer website. In making a purchase, you agree that you are the credit card holder for your account or have express permission of the cardholder to use their card as a payment method. 

USE OF PAYPAL E-CHEQUES

If you're using the option of E-Cheques through PayPal, please note that it generally takes PayPal 3 to 5 business days to confirm payment to Diaper Drawer, and your order will not be shipped until payment is confirmed. Therefore orders placed by PayPal E-Cheques may take up to 6 business days to leave our warehouse.

THIRD-PARTY TRANSACTION FEES

Diaper Drawer is not responsible for any outside transaction fees or charges that may be incurred by making a purchase through Diaper Drawer. This includes, but is not limited to, NSF charges, foreign transaction fees, exchange rate costs, or any charge that is not directly invoiced through Diaper Drawer. 

BACKORDER/OUT OF STOCK

Although Diaper Drawer makes every effort to maintain high inventory levels, especially of its most popular products, some items may not be available at the time of your Diaper Drawer shipment. If your selected product is out of stock, a customer service rep will contact you within 2 business days to advise you as to the estimated time to have your product ordered and shipped to you (generally 2 to 8 business days) and you will be given an opportunity to cancel your order or exchange it for a comparable product.

DAMAGED PRODUCTS

If your purchase arrives damaged, please contact Diaper Drawer immediately at diaperdrawer@gmail.com and we will replace it at no cost to you. 

PRIVACY AND SECURITY

Diaper Drawer is committed to your privacy. Diaper Drawer collects and uses your personal information only for communication purposes and will not share your email, address, or other information with any third party. You are responsible for ensuring your account login information and password are secure and for restricting access to your computer. Diaper Drawer account login information is for individual use and should not be shared with anyone else. 

MUTUAL RESPECT

Diaper Drawer is committed to providing a professional and respectful customer service environment, both for our customers and for our staff. Diaper Drawer reserves the right to refuse service to any potential or existing customer if we feel they are being abusive, disrespectful or unreasonable in their expectations of service. Use of profanity, vulgarity or coarse language when communicating with Diaper Drawer staff will result in immediate suspension of communication and cancellation of any future. Complaints regarding the communication from a Diaper Drawer staff member can be directed to diaperdrawer@gmail.com, where it will be reviewed by our Customer Care Manager.

LIMITATIONS ON LIABILITY

We reserve the right to terminate your account at Diaper Drawer without notice for any reason. We make no representation or warranties of any kind. In no event will Diaper Drawer be liable to you for any special, indirect or consequential damages.

RESTRICTIONS ON USE OF MATERIALS

Diaper Drawer owns and operates the Site. "Diaper Drawer" and the Diaper Drawer logo are copyrights of Diaper Drawer. Other registered trademarks, trademarks, related words, domain names and logos which are the property of Diaper Drawer may appear from time to time on the Site. All other trademarks, product names and company names or logos cited herein which are not the property of Diaper Drawer are the property of their respective owners. Diaper Drawer's trademarks may not be used without Diaper Drawer's express authorization and, without limiting the generality of the foregoing, Diaper Drawer's trademarks may not be used in connection with any products or services which are not Diaper Drawer's or authorized by Diaper Drawer, or in any manner that is likely to cause confusion among customers or potential customers of Diaper Drawer, or in any manner that disparages or discredits Diaper Drawer. All material contained on the Site including the content, site design, text, graphics, and the selection and arrangement thereof are the copyright of Diaper Drawer (unless otherwise expressly stated). No material from the Site or any website owned, operated, licensed, or controlled by Diaper Drawer may be copied, reproduced, republished, framed, uploaded, posted, transmitted, or distributed in any way, except that you may download one copy of the materials on any single computer for your personal, non-commercial home use only, provided you keep intact all copyright and other proprietary notices. You may not display or provide for display pages from this Site in a frame. If you wish to link to this Site, please contact us to obtain our written approval. Failure to obtain such approval in advance is a violation of this agreement and an infringement of Diaper Drawer's copyright and other proprietary rights, and is expressly prohibited. Modification of the materials or use of the materials for any other purpose than those described above is a violation of Diaper Drawer's copyright and other proprietary rights, and is also strictly prohibited. 

GENERAL DISCLAIMER AND LIMITATION OF LIABILITY

YOU EXPRESSLY AGREE THAT USE OF THE SITE IS AT YOUR SOLE RISK.

THE SITE, THE SERVICES AND THE INFORMATION OR MATERIALS HEREIN ARE PROVIDED ON AN "AS IS, WHERE IS, AS AVAILABLE" BASIS. DIAPER DRAWER MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THE SITE, ITS CONTENTS (INCLUDING WITHOUT LIMIT PRODUCT DESCRIPTIONS AND PRICES) OR THE SERVICES. DIAPER DRAWER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE USER EXPRESSLY ACKNOWLEDGES THAT (i) THERE ARE NO WARRANTIES OR REPRESENTATIONS MADE REGARDING THE CONTENT OF THE SITE INCLUDING WITHOUT LIMITATION HOW CURRENT IT IS, ITS ACCURACY, ITS COMPLETENESS, ITS AVAILABILITY, ITS SECURITY, THAT DEFECTS WILL BE CORRECTED OR THAT THE SITE, ANY HYPERLINKED WEBSITE, OR THE SERVERS UPON WHICH THEY RESIDE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; AND (ii) AS A SERVICE TO USERS OF THE SITE DIAPER DRAWER INCLUDES LINKS TO OTHER WEBSITES THAT DIAPER DRAWER HAS NO CONTROL OVER, AND MAKES NO ENDORSEMENTS OR REPRESENTATIONS OF ANY KIND REGARDING THE PRODUCTS, SERVICES, BUSINESS PRACTICES, CONTENT OR APPROPRIATENESS OF CONTENT ON SUCH WEBSITES, AND THE USER HEREBY IRREVOCABLY WAIVES ANY CLAIM AGAINST DIAPER DRAWER WITH RESPECT TO SUCH WEBSITES.

NONE OF DIAPER DRAWER OR ANY OF ITS RESPECTIVE DIRECTORS, EMPLOYEES, AGENTS, OR OTHER REPRESENTATIVES WILL BE LIABLE FOR DAMAGES, CLAIMS, EXPENSES OR OTHER COSTS (INCLUDING WITHOUT LIMITATION LEGAL FEES) ARISING OUT OF OR IN CONNECTION WITH THE USE OF, OR INABILITY TO USE, THE SITE OR ANY INFORMATION CONTAINED ON IT, OR ANY HYPERLINKED WEBSITE. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING (WITHOUT LIMITATION) COMPENSATORY, DIRECT, INDIRECT, EXEMPLARY, PUNITIVE AND CONSEQUENTIAL DAMAGES, LOSS OF USER PHOTOS, PROGRAMS OR DATA, INCOME OR PROFIT, LOSS OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES.

YOU AGREE THAT YOUR EXCLUSIVE AND SOLE REMEDY IS TO STOP USING THE SITE. 

SECURITY AND PRIVACY

Diaper Drawer strives at all times to protect the security and privacy of any information you provide to Diaper Drawer. However, because of the inherent nature of the internet, Diaper Drawer cannot guarantee that this information will not be improperly accessed or used by third parties. You are submitting this information over the internet to Diaper Drawer at your own risk. For further information please refer to the Privacy section of this webpage.

PRODUCT INFORMATION AND FLYERS

We cannot guarantee the availability of any products or items described on the Site due to space limitations, unavailability of supply, or for other reasons. All prices shown are before any applicable tax. Diaper Drawer reserves the right to limit quantities and to correct errors or omissions prior to processing a purchase request.

While Diaper Drawer strives to provide accurate product and pricing information, pricing or typographical errors may occur. We do not warrant the accuracy of any specifications, pricing, warranty or other product information contained in this Site and any information included is subject to change by Diaper Drawer at any time. Without limiting the generality of any other terms and conditions on this Site, Diaper Drawer does not accept liability for any errors or omissions which may be found on this Site or for unavailability of any product. 

INDEMNITY

You agree to indemnify, defend and hold harmless Diaper Drawer, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity (including negligent or wrongful conduct) related to your use of the Site. 

GOVERNING LAW AND JURISDICTION

The Site is controlled by Diaper Drawer’s fulfillment center from its office within the Province of Ontario, Canada. This Site can be accessed from all provinces and territories of Canada, as well as from other countries around the world. As each of these places has laws that may differ from those of the Province of Ontario, Canada, by accessing this Site, you agree that all matters relating to access to, or use of, the Site, or any other hyperlinked website, shall be governed exclusively by the laws of the Province of Ontario and the laws of Canada applicable to the Province of Ontario, without regard to the conflicts of laws principles thereof. You also agree and hereby submit to the exclusive personal jurisdiction and venue of the courts of the Province of Ontario and acknowledge that you do so voluntarily. You are responsible for complying with your own local laws. 

GENERAL

In the event that any parts of any terms and conditions are held to be indefinite, invalid, illegal or otherwise voidable or unenforceable, the other parts of those terms and conditions will not fail on account thereof, and the balance of the terms and conditions will continue in full force and effect. The terms and conditions on the Site constitute the entire agreement between you and Ontario governing your use of the Site. You may also be subject to other terms and conditions when you access other sites or other portions of the Site (if specified) or if you access or purchase third party content or software. The failure or delay of Ontario in exercising any right or remedy under the terms and conditions or elsewhere shall not constitute a waiver of such right or remedy. The section titles in these terms and conditions are for convenience only and have no legal or contractual effect. 

REVIEWS

Diaper Drawer does not support the comments or opinions of reviewers and assumes no responsibility or liability for any content posted by you or any third party. Visitors may post reviews and comments; however, all Diaper Drawer reviews are moderated for appropriateness. Diaper Drawer reserves the right (but not the obligation) to remove or edit reviews, and regularly reviews posted content. If you do post a review, you grant Diaper Drawer a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such contest throughout the world in any media. You grant Diaper Drawer and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Diaper Drawer for all claims resulting from content you supply. Diaper Drawer reserves the right not to post any review at our sole discretion. 

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